Delete your account
You can delete your Thirdspace account at any time, inside the app. It takes a few seconds and can't be undone.
In the app
- Open Thirdspace and sign in.
- Go to Profile. If you are in hosting mode, the Profile tab there has the same option.
- Tap Delete account, then confirm.
What happens
- Events you host that haven't happened yet are cancelled, and everyone going is told.
- You leave any events you joined, so your spots go back to others.
- Your pending and approved venue requests are cancelled, and the cafés get their seats back.
- If you own a café, its listing, photos and open slots are removed.
- Your photos, your WhatsApp number, your profile and your sign-in are deleted.
Database backups that may still contain your data are overwritten within 30 days. Signing in again later with the same Apple or Google account starts a new, empty account.
By email
If you can't get into the app, write to support@thirdspace.my with the subject “Delete my account”, from the email address you sign in with (for Sign in with Apple with a hidden email, tell us so). We'll confirm it's you, delete the account, and email you when it's done, within 30 days.